With FaxMate, faxing is 100% digital. Long story short, you can send and receive faxes from anywhere online. You can edit, sign & manage fax documents without using paper. It’s better for the environment, faster, easier and on top of it, much more confidential and compliant.
I like to a Fax
Work Smarter, Not Harder
Cover Page
Create a custom cover page with your letter head using our eFax Messenger, or choose a ready-made pre-formatted cover page template. Either way we got you covered!
Edit & Convert
Grab any type of document you want to fax. eFax allows you to edit your faxes, convert your faxes to TIFF and PDF using our eFax Messenger and even add an electronic signature without having to print or scan them.
Attach Fax Documents
Simply attach up to 10 documents you’d like to send in the outgoing fax.
Point. Click. Fax.
Address Book
Store the names and numbers of people you fax frequently within your eFax account. Manage your contacts and import new ones from the Contacts tab in your eFax Message Center.
Fax Preview
View your faxes before you send
Send
Click send faxes. Need to send to multiple people? No problem. eFax® enables you to send the same fax to multiple recipients with one click.
Feel organized without the effort.
Confirmation Receipt
After you’ve sent a fax through FaxMate, you’ll receive an email notification if it was successfully sent or if there were any issues with transmitting the fax.
Archive
Automatically saves every fax you send along with all relevant data relating to that fax, including date and time of transmission and name of recipient or sender, including confirmation receipts securely on the cloud for retrieval later.
Tag & Search
Create customised folders for your faxes and apply “tags”, or keyword categories, to organise your faxes for storage – making them easier to retrieve even years later.
Super private. Only for your eyes.
Notification & alerts
Faxes sent to your eFax number will arrive as attachments to an email from FaxMate in your inbox. You can also get an alert to view incoming faxes via the mobile app or online message centre.
Multiple addresses
You can receive faxes at up to five (5) email addresses per FaxMate number at no additional charge.
Storage
All your incoming faxes are automatically stored securely in the cloud for retrieval anytime, anywhere.
Accomplish more. Effortlessly.
Edit
you can edit faxes, complete with text notes and highlights
Sign
Add your signature to a fax document electronically from any internet device
Fax Preview
View your faxes before you send
No Fuss. No Drama.
Cover Page
Create a custom cover page with your letter head or choose a ready-made pre-formatted cover page template. Either way we got you covered!
Address Book
Store the names and numbers of people you fax frequently within your eFax account. Manage your contacts and import new ones from the Contacts tab in your eFax Message Center.
Send
Click send faxes. Need to send to multiple people? No problem. eFax® enables you to send the same fax to multiple recipients with one click. When you send a fax, a confirmation receipt will be sent to your email address, confirming successful transmission.
Fall in Love with Faxing
Pricing from $5 per month. Start faxing in 2 mins.
Powering Australia’s Most Respected & Trusted Companies into the Future
Think Mobile
Just like your Mobile Number
Your Fax Number is finally FREE. No Strings Attached
Get a unique and private fax number that is not tied to any location or move your existing number over to FaxMate for FREE.
Already have a Fax Number you want to keep?
- Keep your existing Fax Number with Faxmate
- FaxMate will request to transfer your number from your existing fax provider/telco
- Realise all the benefits of FaxMate minus the added cost of line rental fees, busy tones & compatibility issues migrating to the NBN
Want a New Fax Number?
- Choose from the largest selection of local Australian Fax Numbers from all major states and cities
- or from the thousands of fax numbers from over 46 countries and 3,500 cities worldwide
Good to Know
What’s the difference between analogue & digital fax technology?
Traditional fax machines are analogue. They send and receive analogue signals, which can only be transmitted across traditional copper phone lines. They also rely on physical fax/phone lines to be connected for transmission.
Digital or online faxing uses an internet connection to transmit the original message using binary code. This enables you to access your faxes anywhere you have an internet (or mobile phone) connection. Sending and receive faxes using FaxMate is as simple as using your email account.
Can I choose a new fax number from FaxMate?
If you don’t have an existing fax number, we have thousands for you to choose from. In fact, we have the world’s largest pool of local, national and international fax numbers. They’re all just normal fax numbers too; people sending you faxes will never notice any difference because there isn’t one! They’re just not tied to a physical fax line or machine.
Does the recipient need a FaxMate account to receive my faxes?
No. Your fax will come through similar to everyone else’s faxes come through to whatever fax device/technology (traditional fax machine, MFD, digital fax etc.) they have.
Do I still need a fax line for FaxMate to work?
No. Because FaxMate is 100% digital, your personal fax number doesn’t require a dedicated fax line to send and receive faxes. This means your fax number is always available wherever you are on any device that can access the internet.
Does FaxMate work with any device that can access the internet?
Yes. FaxMate works in a similar way to email - you send and receive faxes over the internet with your phone, tablet or computer, using an app or website. As long as you have an internet connection, you will always be able to send and receive faxes without ever being tied to your fax machine.
Can I trial the FaxMate service first before porting/transferring my number over?
Absolutely! You can simply sign-up to FaxMate with a new fax number (select “choose new number”) under any one of our price plans. You can start faxing immediately with your new number and anyone can send faxes to your new fax number. Once you are ready to move your existing fax number over to FaxMate, we can replace your temporary fax number over with your existing fax number.
Think Freedom
Meet your Evolved Fax Machine.
Fax wherever, whenever on all your connected devices you already love
FaxMate allows all your favourite devices to “talk” seamlessly with any fax enabled device. So you can relax knowing you can still exchange faxes with traditional fax machines, other online fax services and devices regardless of the fax technology (Digital or Analog) they use.
Good to Know
Do I still need a fax line for FaxMate to work?
No. Because FaxMate is 100% digital, your personal fax number doesn’t require a dedicated fax line to send and receive faxes. This means your fax number is always available wherever you are on any device that can access the internet.
Can FaxMate send and receive faxes between traditional fax machines?
FaxMate is 100% backward compatible. You can send to a normal fax machine, no problems at all. Just enter the number and hit send. Exactly like you do with a traditional fax machine, but from your mobile or computer instead. FaxMate converts your digital fax to an analog fax that traditional fax machines can understand.
People sending to you won’t see any difference at all. To them, it’s just a normal fax sent to a normal number.
Does FaxMate work with any email platform & client?
Yes. FaxMate is completely platform agnostic so you can use whatever platform or email client you currently use. FaxMate will associate your fax number and your personal email address together allowing you to send and receive faxes directly from any email platform.
Can I receive a fax on more than one email account?
Yes. FaxMate lets you register up to five email addresses on a single account. This could be a mix of personal email addresses, distribution lists or centralized mailbox to send and receive faxes.
Can I trial the FaxMate service first before porting/transferring my number over?
Absolutely! You can simply sign-up to FaxMate with a new fax number (select “choose new number”) under any one of our price plans. You can start faxing immediately with your new number and anyone can send faxes to your new fax number. Once you are ready to move your existing fax number over to FaxMate, we can replace your temporary fax number over with your existing fax number.
Think Email
It Looks, Feels & Works like Email
If you’ve Got Email, You’ve Got FaxMate
If you’re comfortable sending and receiving emails, then you’ll have no trouble sending and receiving faxes with FaxMate. You can even do it by email (using your favourite email address), or with eFax’s mobile app and website. So long as you’re connected to the internet, you can fax.
That’s it! Your recipient receives your document and cover letter exactly as they would a normal fax. When you send a fax, a confirmation receipt will be sent to your email address, confirming successful transmission.
Good to Know
Can I trial the FaxMate service first before porting/transferring my number over?
Absolutely! You can simply sign-up to FaxMate with a new fax number (select “choose new number”) under any one of our price plans. You can start faxing immediately with your new number and anyone can send faxes to your new fax number. Once you are ready to move your existing fax number over to FaxMate, we can replace your temporary fax number over with your existing fax number.
Can I receive a fax on more than one email account?
Yes. FaxMate lets you register up to five email addresses on a single account. This could be a mix of personal email addresses, distribution lists or centralized mailbox to send and receive faxes.
Does FaxMate work with any device that can access the internet?
Yes. FaxMate works in a similar way to email - you send and receive faxes over the internet with your phone, tablet or computer, using an app or website. As long as you have an internet connection, you will always be able to send and receive faxes without ever being tied to your fax machine.
Can I choose a new fax number from FaxMate?
If you don’t have an existing fax number, we have thousands for you to choose from. In fact, we have the world’s largest pool of local, national and international fax numbers. They’re all just normal fax numbers too; people sending you faxes will never notice any difference because there isn’t one! They’re just not tied to a physical fax line or machine.
Think Choice
Everyone loves options, so you can Fax YOUR Way
Fax by Email is just the beginning
Hi Five Mate
Multiple Users, Single Fax Number, To the Power of 5
The FaxMate Share with 5 feature lets you send and receive faxes using up to 5 different email addresses from a single FaxMate Account. If you have multiple email accounts or you want to share your fax service with your colleagues, FaxMate Share with 5 is a great way to streamline your business. Best of all you will never have private and confidential faxes exposed to everyone in the office as you control who has access to the fax service.
Works great for:
- Multiple team members
- Time sensitive faxes
- Email distribution lists
Think Paperless
Now build a paperless office from anywhere, anytime!
Going green never felt this good
Save space in your office by keeping digital copies of your faxes and other key documents. No paper or printing required. Begin your transition to a paperless office with FaxMate.
Every fax you’ve ever sent or received at your fingertips
Confidentially archive, store, and retrieve all of your faxes in the cloud. With eFax, you’ll never lose an important fax again. Ever.
- Unlimited lifetime storage
- Secure servers
- Synced with all online devices
- Customised tags & folders
- Find & retrieve faxes 24/7
Instant Document Access. Anytime. Anywhere.
FaxMate is integrated with cloud storage services like Dropbox, iCloud and Google Drive – so you can quickly grab files from the cloud, attach them to your fax, and hit send.
- Works with the Mobile App
- Collaborate with Colleagues
- Fax just about any type of file
Supported File Formats:
BMP,CSV,DFX,DOC,DOCX,DOT,DOTX,EFX,EPS,GIF,HTML,IFF,JFX,
JPG,JPEG,ODG,ODP,ODS,ODT,PCX,PDF,PNG,PPT,PPTX,PS,PSD,
PUB,QPW,WB1,WB2,WB3,RTF,SHW,SXC,SXD,SXI,SXW,TGA,TIF,
TIFF,TXT,DOC,LOG,ERR,VSD,WPD,P5,WP6,WPG,WPS,XLS,XLSX
Sign On Any Device
You can also handle the entire fax process— receiving, reviewing, editing, signing and sending—via mobile app, Online or Desktop without a single piece of paper.
- Online eFax Account – You can create and store multiple electronic signatures in your eFax account, which you can use anytime to sign a fax.
- Desktop Software – Using eFax Messenger, you can create a reusable “Graphic Stamp” of your electronic signature that can be added to faxes you receive. Available on Windows.
- Mobile Device – Choose from two convenient signing options for your faxes in the mobile app. Available for iOS and Android.
